{"id":193,"date":"2022-01-06T11:39:54","date_gmt":"2022-01-06T11:39:54","guid":{"rendered":"https:\/\/blog.citrus-lime.com\/crmc\/?p=193"},"modified":"2022-01-06T11:39:54","modified_gmt":"2022-01-06T11:39:54","slug":"running-a-quick-quick-campaign-from-dynamics","status":"publish","type":"post","link":"https:\/\/blog.citrus-lime.com\/crmc\/running-a-quick-quick-campaign-from-dynamics\/","title":{"rendered":"Running a Quick, Quick Campaign from Dynamics"},"content":{"rendered":"\n<p>Dynamics 365 offers a full suite of Marketing functionality via the&nbsp;<a href=\"https:\/\/www.crmcs.co.uk\/what-we-do\/dynamics365-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marketing 1st Party App<\/a>, however if we are using Sales or Service, we can still use Quick Campaigns to send out a set of Emails as a mass communication.<\/p>\n\n\n\n<p>If we use Email as the example media we want to use, then we start with an Email Template.<\/p>\n\n\n\n<p>We can create a new Email Template from&nbsp;<strong>Advanced Settings \u2013&gt; Templates \u2013&gt; Email Templates<\/strong>&nbsp;\u2013 this will show us our initial set of Email Templates and offer the option to create a New Template.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb3_65F20314.png\"><img decoding=\"async\" src=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb3_thumb_338E2F95.png\" alt=\"image_thumb[3]\" title=\"image_thumb[3]\" \/><\/a><\/figure>\n\n\n\n<p>One key element when creating the Template is to set the Template Type away from \u2018Global\u2019 and to \u2018Contact\u2019 or \u2018Lead\u2019 depending on the type of people we will be emailing out to \u2013 this will let us include SLUGs or Dynamic Fields for {firstname} or {lastname} as required.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb6_214568D3.png\"><img decoding=\"async\" src=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb6_thumb_0EFCA211.png\" alt=\"image_thumb[6]\" title=\"image_thumb[6]\" \/><\/a><\/figure>\n\n\n\n<p>With this Template in place \u2013 we can open our Marketing List and add a new Quick Campaign:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb9_15AFAB94.png\"><img decoding=\"async\" src=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb9_thumb_6A6B148C.png\" alt=\"image_thumb[9]\" title=\"image_thumb[9]\" \/><\/a><\/figure>\n\n\n\n<p>This will take us through the Wizard where we can pick the Type of Activity we want to produce \u2013 and if we opt for Email, we can select our Email Template to use in the Email.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb13_58224DCA.png\"><img decoding=\"async\" src=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb13_thumb_02FAB1DD.png\" alt=\"image_thumb[13]\" title=\"image_thumb[13]\" \/><\/a><\/figure>\n\n\n\n<p>As we go through the Wizard, we will get the option to \u2018Use Template\u2019 and then pick which Template we want to use.<\/p>\n\n\n\n<p>Note that if we do not see our new Template here, this may be where the Template Type does not match the Type of Recipients we are marketing to (i.e. Leads, Contacts or Companies).<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb15_05A36D8E.png\"><img decoding=\"async\" src=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb15_thumb_735AA6CB.png\" alt=\"image_thumb[15]\" title=\"image_thumb[15]\" \/><\/a><\/figure>\n\n\n\n<p>But all being well we should be able to pick our template and so send out an Email to each of our Recipients with the Template Content and Dynamic Fields in place.<\/p>\n\n\n\n<p>Once we have our Template and From set \u2013 we will notice that the Subject and Body of the Email comes from the Template and so will be locked.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb18_05373A99.png\"><img decoding=\"async\" src=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb18_thumb_59F2A391.png\" alt=\"image_thumb[18]\" title=\"image_thumb[18]\" \/><\/a><\/figure>\n\n\n\n<p>We can click NEXT and then CREATE to finish and send out our Emails \u2013 we will then see these in our Inboxes:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb22_19BC8A17.png\"><img decoding=\"async\" src=\"https:\/\/license.citruslime.com\/cs\/blogs\/crmcs\/image_thumb22_thumb_5986709C.png\" alt=\"image_thumb[22]\" title=\"image_thumb[22]\" \/><\/a><\/figure>\n\n\n\n<p>This functionality does not give us the range of options that&nbsp;<a href=\"https:\/\/www.crmcs.co.uk\/what-we-do\/dynamics365-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dynamics 365 Marketing<\/a>&nbsp;gives us \u2013 but it is a quick and simple way to get bulk emails or other activities sent out in Dynamics.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Further Information<\/h3>\n\n\n\n<p>We can find the&nbsp;<a href=\"https:\/\/docs.microsoft.com\/en-us\/dynamics365\/sales-enterprise\/create-quick-campaign-using-app-marketing-sales\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Guide to Quick Campaigns for Dynamics Sales here<\/a><\/p>\n\n\n\n<p>This is part of the overall User Guide for Dynamics 365 Sales and highlights some useful areas to get the best results from the Sales App in Dynamics 365 \u2013 particularly for Activity Boards, Export to PDF and Forecasting which can often be missed when working with the Sales App functionality.<\/p>\n\n\n\n<p><a href=\"https:\/\/docs.microsoft.com\/en-us\/dynamics365\/sales-enterprise\/user-guide\">https:\/\/docs.microsoft.com\/en-us\/dynamics365\/sales-enterprise\/user-guide<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dynamics 365 offers a full suite of Marketing functionality via the&nbsp;Marketing 1st Party App, however if we are using Sales or Service, we can still use Quick Campaigns to send out a set of Emails as a mass communication. If we use Email as the example media we want to use, then we start with<\/p>\n","protected":false},"author":43,"featured_media":40,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[3],"tags":[],"class_list":{"0":"post-193","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-crm"},"featured_image_src":"https:\/\/blog.citrus-lime.com\/crmc\/wp-content\/uploads\/sites\/30\/2021\/11\/Dynamics-365-Consultancy-1.jpg","author_info":{"display_name":"jadesmith","author_link":"https:\/\/blog.citrus-lime.com\/crmc\/author\/jadesmith\/"},"_links":{"self":[{"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/posts\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/comments?post=193"}],"version-history":[{"count":1,"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/posts\/193\/revisions"}],"predecessor-version":[{"id":194,"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/posts\/193\/revisions\/194"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/media\/40"}],"wp:attachment":[{"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/media?parent=193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/categories?post=193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.citrus-lime.com\/crmc\/wp-json\/wp\/v2\/tags?post=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}