Support Portal ContactGet in touch

Dynamics 365 for Marketing: Changing the Time Setting

   Words by Ciaran Reynolds

   on 06/05/2020 09:00:00

In the Dynamics 365 personal settings you are able to change the time settings to suit the time zone you operate from. These personal settings however do not transfer over to Dynamics 365 for Marketing. In order to change this setting so your customer journeys go at on the time scheduled you need to follow these steps.

1. Open up Settings using the selector in the bottom left.

1

2. Open up Default Marketing Settings

2

3. Open up the DefaultMktSettings record

3

4. Head to the Customer journey tab and amend the default time zone accordingly.

4

As a UK user we need the time zone to be set to GMT Dublin, Edinburgh, Lisbon, London as this takes into account Daylight savings. The reason we came across this issue was because the customer journey time was not using daylight savings and starting an hour after what is was set to.

Back to our index of Dynamics for Marketing

Share this Article

Search Articles

Filter Articles

CRM Tech DocMan

Recent Articles

Cannot retrieve this article from the blog engine. Please refresh your browser to try again.
  • "Paul has made a real difference to how my team of 24 people record and store valuable customer data and sales opportunities. Highly recommended."

    James, Operations Director

  • "Understanding your business allows us to advise when to implement aspects of CRM and, likewise, when not to."

    Paul McQuillan, Managing Director

  • "Dynamics 365 and CRMCS have made a real lasting difference to our business, allowing us to replace older systems that were holding back our performance."

    Grahame, Chief Operating Officer

  • "James worked well with us to help connect CRM with Outlook and relate how this might benefit our team using CRM for Property Care."

    Natalie, Property Care Supervisor

  • "Matt was really good with helping us run User Testing on the new Compliance Module of our CRM System."

    Tom, Compliance Administrator

Prefer to go old-school?

Write to us using the below addresses.

Head Office
CRM Consultancy
61 Oxford Street
Manchester
M1 6EQ

London Office
CRM Consultancy London
Grosvenor Avenue
London

Content © CRM Consultancy.