Support Portal ContactGet in touch

Dynamics 365 for Marketing: Managing Subscription Centres

   Words by Ciaran Reynolds

   on 09/10/2019 16:00:00

Dynamics for Marketing makes adhering to GDPR much easier through the use of subscription centres. Dynamics for Marketing blocks you from sending out marketing emails, unless you provide an unsubscribe link. This blog post will show you how to manage your subscription centre and customise your unsubscribe form.

By default Dynamics for Marketing creates a subscription centre form and page. The page is listed as Default Marketing Page.

Annotation 2019-10-09 1133200

The first thing you will notice when opening the Default Marketing Page is that it is blank so your first step will be adding the Default Subscription Centre Form. To do this you will need to edit the Marketing Page and insert the Default Subscription Centre Form.

Form=

As you can see the default form is very plain but you have the option to edit this like you would with any other Marketing Form. First of all you need to open the Default Subscription Centre form.

Annotation 2019-10-09 113320007

I’ve added a logo, additional fields and made them required to give the form a more professional look. Upon hitting save your new form will automatically go live and this will be reflected on your Marketing Page.

Sub Centre From

To add your Subscription Centre Page to an email you need to open the editor, click inside a text box and create a link on a piece of text. I’ve decided to use the word Unsubscribe but if you prefer you can add the entire URL to the email.

Unsub

You then need to click Assist Edit button

Unsub 2

Choose Contextual and Content Settings.

Unsub 3

Choose Property and Subscription Centre, then hit OK

Unsub 4

This will change whatever word you highlighted into a link to your Subscription Centre Page.

Unsub 5

Microsoft have their own in depth post, which covers every base of subscription centres and this can be accessed here: https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center

Share this Article

Search Articles

Filter Articles

CRM Tech DocMan

Recent Articles

CRMCS Quick Start Guide: How To Produce a Microsoft Teams Live Event Dynamics 365 Marketing: Lead Scoring and Sales Acceptance Designing and Developing Microsoft Power Apps Portals Thank You for Attending CRMCS’ Webinar - Achieving B2B sales excellence with Dynamics 365 & Microsoft Teams Thank You for Attending Our Webinar - Achieving B2B sales excellence with Dynamics 365 & Microsoft Teams Webinar: Discover How CRMCS Have United Dynamics 365, SharePoint and Microsoft Teams To Create Sales Excellence Ignite your workflow by adding DocDrive365 to Office 365 The CRMCS guide to everything you need to know about integrating Teams with Dynamics 365 Saving Time By Keeping Documents In One Place TDE Database Encryption with On Premise Dynamics The Key to Successful Compliance in 2020 Part 2: Let’s get GDPR Compliant with Microsoft Power Automate Top 3 Essential Tips for Remote Working Dynamics 365 Marketing: Top 5 Best Features Dynamics Day in the Life - Puma Investments Can you use Teams to amplify collaboration in Dynamics? Part 1: Using a Scheduled Power Automate to Trigger Expiry Date Reminders The secrets of successful document collaboration in Dynamics CRMCS launches new AppSource approved DocDrive365 Dynamics Day in the Life - Moneypenny Release Management Add the App to Dynamics DocDrive365 Security: Day One - Getting Started with Dynamics to SharePoint Permissions Building a New Scheduled Process using Flow
  • "Paul has made a real difference to how my team of 24 people record and store valuable customer data and sales opportunities. Highly recommended."

    James, Operations Director

  • "Understanding your business allows us to advise when to implement aspects of CRM and, likewise, when not to."

    Paul McQuillan, Managing Director

  • "Dynamics 365 and CRMCS have made a real lasting difference to our business, allowing us to replace older systems that were holding back our performance."

    Grahame, Chief Operating Officer

  • "James worked well with us to help connect CRM with Outlook and relate how this might benefit our team using CRM for Property Care."

    Natalie, Property Care Supervisor

  • "Matt was really good with helping us run User Testing on the new Compliance Module of our CRM System."

    Tom, Compliance Administrator

Prefer to go old-school?

Write to us using the below addresses.

Head Office
CRM Consultancy
61 Oxford Street
Manchester
M1 6EQ

London Office
CRM Consultancy London
Grosvenor Avenue
London

Content © CRM Consultancy.