Support Portal ContactGet in touch

Report Server cannot load the TERADATA Extension

   Words by Paul McQuillan

   on 05/04/2018 08:00:00

This is a common error after installing SQL Reporting Services – where we see the following periodically appear in the Event Log of the SSRS Server:


This error occurs because the Teradata extension is registered in the Reporting Services configuration file by default, but the Teradata assemblies are not shipped with SQL Server 2008 or as part of the .NET Framework.

If the error message does not bother you, you can ignore the error when it is logged.

However, if you want to avoid this error, do one of the following:

  • Open the Reporting Services configuration file located in folder C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer, remove or comment out the Teradata extension. Do this only if you do not require functionality that the Teradata extension provides.

  • Alternatively, install the .NET Data Provider for Teradata. Do this only if you require functionality that the Teradata extension provides. You can obtain the provider from the Teradata Web site. Reporting Services requires that the provider be version 12 or later.

The following TechNet article on common configuration problems for SSRS has a useful section on the TERADATA error:

  • "Paul has made a real difference to how my team of 24 people record and store valuable customer data and sales opportunities. Highly recommended."

    James, Operations Director

  • "Understanding your business allows us to advise when to implement aspects of CRM and, likewise, when not to."

    Paul McQuillan, Managing Director

  • "Dynamics 365 and CRMCS have made a real lasting difference to our business, allowing us to replace older systems that were holding back our performance."

    Grahame, Chief Operating Officer

  • "James worked well with us to help connect CRM with Outlook and relate how this might benefit our team using CRM for Property Care."

    Natalie, Property Care Supervisor

  • "Matt was really good with helping us run User Testing on the new Compliance Module of our CRM System."

    Tom, Compliance Administrator

Prefer to go old-school?

Write to us using the below addresses.

Head Office
CRM Consultancy
61 Oxford Street
M1 6EQ

London Office
CRM Consultancy London
Grosvenor Avenue

Content © CRM Consultancy.