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Stage 2 — Apps and Online Engagement

Improving CRM Solutions

Business now has the tools available to use technology creatively and capture data into the spine effectively from a number of datapoints and engagement apps — combining data from Mobile and Field Service for a living and breathing system at the heart of the business with excellent User Adoption.
This provides the platform to not just do better existing business but explore ways of opening new business avenues.

What we do next ...

Trend Analysis from data across the business to give Key Decision Makers the information to plan the future of the business
Machine Learning and Analytics to improve Business Processes to focus on what-works and avoid what-doesn’t

Business outcomes ...

  • "Paul has made a real difference to how my team of 24 people record and store valuable customer data and sales opportunities. Highly recommended."

    James, Operations Director

  • "Understanding your business allows us to advise when to implement aspects of CRM and, likewise, when not to."

    Paul McQuillan, Managing Director

  • "Dynamics 365 and CRMCS have made a real lasting difference to our business, allowing us to replace older systems that were holding back our performance."

    Grahame, Chief Operating Officer

  • "James worked well with us to help connect CRM with Outlook and relate how this might benefit our team using CRM for Property Care."

    Natalie, Property Care Supervisor

  • "Matt was really good with helping us run User Testing on the new Compliance Module of our CRM System."

    Tom, Compliance Administrator

Prefer to go old-school?

Write to us using the below addresses.

Head Office
CRM Consultancy
61 Oxford Street
M1 6EQ

London Office
CRM Consultancy London
Grosvenor Avenue

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